FAQs
How to obtain/download e-PAN?
1. Visit the e-PAN portal Go to the official e-PAN request and download page on the Protean website: https://www.onlineservices.proteantech.in/paam/requestAndDownloadEPAN.html 2. Enter your details Provide the required information: PAN number (or ...
What is an e-PAN?
An e-PAN card is a digitally signed, password-protected electronic version of the Permanent Account Number (PAN) card issued in PDF format by the Income Tax Department of India.
Which countries have video-based KYC (VKYC) option enabled?
We have video based KYC option enabled for the following countries: Country Name ISO Code Phone Code Currency Code Australia AU 61 AUD Austria AT 43 EUR Belgium BE 32 EUR Canada CA 1 CAD Cyprus CY 357 EUR Czech Republic CZ 420 CZK Denmark DK 45 DKK ...
Which countries have CKYC onboarding option?
Right now, we support CKYC onboarding in the following countries: Country Name ISO Code Phone Code Currency Code Albania AL 355 ALL Andorra AD 376 EUR Australia AU 61 AUD Austria AT 43 EUR Bahrain BH 973 BHD Belgium BE 32 EUR Bosnia and Herzegovina ...
What if I don’t have access to my Aadhaar linked Indian phone number?
If you don’t have access to your Aadhaar linked Indian phone number, your next step will depend on where you live: Countries where Doorstep KYC is available (UAE) - You can book a Doorstep KYC visit through the app. Our representative will verify ...
What is the CKYC onboarding process?
CKYC onboarding is a fully online process. Via this method, Belong will be able to onboard you as long as you have valid KYC documents in your CKYC records and you have an Aadhaar card and access to Aadhaar OTP. You can follow the below steps to ...