What is the CKYC onboarding process?

CKYC onboarding is a fully online process.

Via this method, Belong will be able to onboard you as long as you have valid KYC documents in your CKYC records and you have an Aadhaar card and access to Aadhaar OTP.

You can follow the below steps to onboard via CKYC on Belong:

1. Sign up on the Belong app using your mobile number and email address.
   
2. Upload the required documents and provide KYC details: your passport, residence permit and a bank statement as overseas proof of address.
   
3. Enter your Aadhaar number.
   

This should not take more than 5-10 mins if you have all your documents ready.

We will verify your CKYC records in one working day.

If your CKYC is valid and not expired, we will send you the required KYC documents to digitally sign via Aadhaar e-sign via email. The link to the document will also be available on the app.

Once you have signed it, your account will be active and ready for investments!

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• What KYC options are available on the Belong app?

  Onboarding on the Belong app is completely digital. You can complete your KYC verification either via CKYC verification or VKYC verification process (if you don’t have valid CKYC records) (basis your country)

• Which countries have CKYC onboarding option?

  Right now, we support CKYC onboarding in the following countries: Country Name ISO Code Phone Code Currency Code Albania AL 355 ALL Andorra AD 376 EUR Australia AU 61 AUD Austria AT 43 EUR Bahrain BH 973 BHD Belgium BE 32 EUR Bosnia and Herzegovina ...

• How can I start video KYC on the Belong app?

  You will be given the option to complete video KYC on the Belong app if your CKYC records are expired or if we could not find any valid documents in your CKYC records. In this scenario, if VKYC is supported in your country, you will get the option to ...

• Belong is telling me my CKYC records are not valid/are expired. What can I do?

  We request you to connect with your Indian bank account/financial institute where you already hold an account and request them to get your details updated on the CKYC portal. Once they do, you should received a *CKYC number that you can share with us ...

• Which countries have video-based KYC (VKYC) option enabled?

  We have video based KYC option enabled for the following countries: Country Name ISO Code Phone Code Currency Code Australia AU 61 AUD Austria AT 43 EUR Belgium BE 32 EUR Canada CA 1 CAD Cyprus CY 357 EUR Czech Republic CZ 420 CZK Denmark DK 45 DKK ...