I am facing issues while linking my UAE bank account.

I am facing issues while linking my UAE bank account.

Some of the customers face issues while linking their UAE bank account via Belong wallet. Here are the steps you can follow to successfully link your UAE bank account. 

1. Bank app and notification settings   

  1. Please open your bank's app and keep it running in the background without logging in. This helps in account linking process. 
  2. Please check the device and app settings to ensure notifications are enabled for your bank app.

2. Use your internet banking credentials 

  1. Use your internet banking credentials (username and password) when prompted during the account linking process. 

3. Still facing issues? We’re here to help

If the problem continues, please reach out to our support team on WhatsApp by clicking here.