What will happen if I pay and then for some reason my taxes don't get filed by Belong?

What will happen if I pay and then for some reason my taxes don't get filed by Belong?

If you don't submit the documents to begin with, you will be eligible for a full refund to your Indian bank account. In other cases, it will depend on a case-by-case basis. We assure you that if for some reason we can’t file your ITR within a reasonable time period, due to any issue at our end, we will refund your money. However, if it is because of lack of adequate documents from your side, then no refund will be issued.
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      Our pricing is based on the number and complexity of your Indian income sources and does not have any NRI markup in it. In many cases, it is 30-60% cheaper than what you will pay otherwise. We believe you shouldn’t have to pay more just because you ...